Thanks for shopping at Broughton Lubricants.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within your card issuer's policies.
Cancellations
An order may be cancelled as long as:
Please refer to our Term's & Conditions for further inforamtion.
Shipping
You will be responsible for paying for your own shipping costs for returning items if the product was ordered in error.
If for any reason there is a fault with the product, or is it has been damaged in transport, then we will arrange collection of the product.
Contact Us
If you have any questions on how to return your item to us, contact us by email - sales@broughtonlubricants.co.uk or call 03300 555655 and speak to one of our customer services team.